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Self Diagnosis / Troubleshooting

When the software encounters any problem in functioning, ‘Send Debug Information’ of eScan generates a file called ‘debugs.zip’. eScan gives an option to send that Self Analysis along with a small description of the problem keyed in by the user to the MicroWorld support team, who identifies the cause of the issue and helps resolve it.

Self Diagnosis / Troubleshooting

 

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